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The Hidden Cost of VR: Broken TV Screens

The hidden costs have been identified by British insurance company, Aviva.
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Virtual reality is now more accessible than ever

The retail price of virtual reality headsets has gone down in the last decade. VR has become more accessible to the general public and its applications in the consumer and location-based entertainment space has only increased. New headsets are released annually with improvements in quality following suit. It’s safe to say that VR is here to stay in the infancy of the metaverse.

At the same time, however, there’s a cost associated with VR that has creeped up from behind.

According to Aviva, a major British insurance company, the number of accidental property damage cases involving virtual reality headsets has increased sharply in the country. Over the past year, the number of such cases increased by 31%, and over the past five years by 68%.

Aviva has found that the average amount of damage is about 650 British pounds. TV sets are the most common victims. Users of VR headsets often bang their heads against walls, accidentally hit household members and throw controllers across the room, often damaging something in the process.

The hidden cost of virtual reality: damaged TV screens.

Rising insurance claims due to seasonality

As the British insurance company points out, since the beginning of the year, it has already received several insurance claims from people who damaged their TV sets while playing VR. According to predictions, their number may increase soon, as virtual reality headsets have proved to be a very popular Christmas gift.

Examples include incidents in which one user threw a controller into the TV, frightened by a zombie suddenly appearing in front of him in a game, and in another family, a child knocked two expensive collectible figurines off the fireplace. Several users reported falling when using the VR headsets. One fell headfirst into a TV set, fortunately damaging only the screen.

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Photo credit: Adrian Deweerdt

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